1. Ensure teams are using the right services & without overlap
It’s possible that within your cloud architecture, certain cloud services may be being used by different teams for extremely similar tasks, leading to overlaps. Or, certain teams may not be using the services most suited to their function. Using cloud services incorrectly can do more than lead to inefficiencies, but result in your company being billed more per second.
An MSP can help companies to identify overlaps or gaps in cloud infrastructure and provide a plan as to how to correct these issues. For example, your MSP partner quickly discovers that your DevOps team is generating excessively high VM and computing costs compared to other departments. They then get to the root of the problem by identifying which services can be optimized or if certain workloads can be combined. The MSP works with the team to correct the problem, taking over the tasks that your internal IT doesn’t have the time to do.
2. Consistently track and “right-sizing” your cloud resources
In a large organization, a CIO or IT head would struggle to provide an impartial view of which departments might be excessively utilizing IT resources, and then allocate them accordingly. This is where the value of a neutral third party is most visible. An MSP can help your organization to “right size” your cloud services by impartially analyzing where those services are being over or underused and then providing recommended changes.
For example, CloudMIle provides annual infrastructure reviews to improve overall cloud stability and optimize total cost based on consumption trends. By knowing where to add and where to subtract, companies are able to optimize their setup.
Right-sizing not only helps you to control cloud costs, but at the same time further optimize your processes, which we’ll discuss in more detail below.
3. Effectively leverage your data with automation
A qualified cloud MSP can do much more than just assist your company with data migration and maintenance – they can provide expert strategies on how you can use that data to create machine learning (ML) algorithms and automate internal processes.
For example, retailers can improvise customer behavior models via AI/ML to improve marketing performance; ML models can also assist your logistics department by automating order fulfillment and tracking with a workflow.
By helping your company integrate automation into your processes, an MSP helps to remove the burden of repetitive tasks and allows users to focus their time on other important work
4. Manage your cloud payments
Cloud providers generally offer two modes of payment: pay subscriptions upfront or a pay-per-use model. Each model carries its own risks. Subscription services can lead to unnecessary expenses when companies end up paying for services they no longer use. Conversely, pay-per-use can lead to quickly drained IT budgets when service usage exceeds the original plan.
One of the most valuable services an MSP can offer is to help your organization keep close tabs on your cloud spending no matter which model you follow. For example, CloudMile offers MileLync, a Cloud Management Platform that allows monitoring of all cloud spend down to cloud services, billing trends, and retrieval of monthly invoice and to log and manage all tickets that have been logged to CloudMile with a professional Support Team.