2. Compensate for your limited IT headcount
The demand for IT talent in the marketplace has only increased during the pandemic - research shows that in 2021, 66% of businesses made plans to hire more tech talent in order to manage the IT demands created by remote work.
Unlike the resources enterprises have, SMEs are more likely to have limited headcount for internal IT staff. Fortunately, it is becoming a much more common practice for IT demands like cloud management to be outsourced to a partner like an MSP.
MSPs can fill in your SME’s talent gap and streamline your operations without requiring the onboarding of new staff, which can be costly as well as time-consuming. As mentioned above, this frees up your internal resources and lets your employees focus on the work that matters rather than spending precious work time on monitoring downtime, updating software, or allocating cloud resources.
3. Control unseen and unnecessary cloud spend
If your SME is currently managing your own cloud infrastructure, there is a strong chance your IT staff is struggling to keep costs under control.
Part of the challenge comes from the difficulty in choosing between two common payment models offered by cloud providers: subscriptions that can lead to unnecessary expenses on redundant services, or pay-per-use models that can quickly exhaust IT budgets when service usage goes beyond the original plan. Additionally, inefficient use of services as described above can create unneeded costs.
A cloud MSP can help your SME to stay on top of cloud spending no matter which model you use. CloudMile’s Cloud Management Platform, MileLync , for example, enables monitoring of all cloud spending down to cloud services, billing trends, retrieval of monthly invoices and billing support. Besides, CloudMile offers “billing-as-a-service” which includes architecture review, MileLync platform, and complimentary 8x5 support. An MSP also keeps a rein on cloud spending by making sure there is no service overlap between teams as well as “right-sizing” over or under-utlized services.