Among the industries most impacted by the global pandemic, retail is near the top of the list. Sudden disruption to supply chains along with lockdowns created a boom in demand for e-commerce and omnichannel experiences. Even now, the world is still struggling to adapt to the new normal with COVID-19, meaning the demand for such services has not faded, but skyrocketed.
This trend created an unprecedented demand for innovative services that depend upon agile software solutions to upgrade internal processes as well as the customer experience. This is where the value of APIs (application programming interfaces) to retailers becomes manifest.
Download the paper to find out:
- Ways to powering New Retail Experiences
- Benefits of the API Management for retailers
- How leading retailers are using API Management platform