Customer engagement is all about building a relationship. However, siloed data across systems, over-reliance on third party data, and campaign-driven one-size-fit-all communication make it difficult to create a hyper-personalised engagement with your customers at every step of their journey.
Join CloudMile x Google Cloud x Twilio on a quest to transform your customer experience. Create the business insights you need to engage customers at every step of engagement. Twilio is a single platform with flexible APIs for seamless cross-channel communication, built-in intelligence, and global infrastructure to support your customer engagements at scale. CloudMile’s mission is to make digital transformation possible for enterprises by modernizing and integrating mainstream IT and deploying digital solutions at scale for a successful digital future.
Speakers
- Wilson Chew, Sales Director, CloudMile
- Shaobo Yang, Solution Architect, CloudMile
- Victoria Goh, Enterprise Account Executive, Twilio Singapore
- Rudy Lim, Senior Solution Engineer, Twilio Singapore
Agenda
- Date & time: 24th May 2022, Tuesday @ 10:00-11:00 (GTM+8)
| Time | Agenda | Speaker |
|
10:00-10:10 |
Opening - Welcome Speech |
Wilson Chew, Sales Director, CloudMile |
|
10:10-10:20 |
What is Twilio and Twilio’s Customer Engagement Platform |
Victoria Goh, Enterprise Account Executive, Twilio Singapore |
|
10:20-10:50 |
Architecture run through from Segment to Channels |
Shaobo Yang, Solution Architect, CloudMile Rudy Lim, Senior Solution Engineer, Twilio Singapore |
|
10:50-10:55 |
How to get started? | Victoria Goh, Enterprise Account Executive, Twilio Singapore |
|
10:55 - 11:00 |
Q&A | CloudMile x Twilio |
*This webinar has review mechanism. Those who fails the review will not be notified. We will provide the webinar broadcast link after the approval.
**This webinar is organized by CloudMile, which reserves the right to alter the layout and plans of the event and the right to limit or deny access to any entity or individual as well.
