Maximize your Google Cloud Platform
Managed Service
We are Google Cloud Managed Service Provider
Managed Service Provider_
CloudMile is a leading Google Cloud partner in Asia.
New Challenges for IT Modernization
New Challenges_
CloudMile Managed Service provides a professional cloud management one-stop service platform for your business to consolidate, visualize, and manage the hybrid cloud architecture. Businesses can reduce IT costs, increase the efficiency of monitoring and troubleshooting, experience intelligent alarm, and make data-driven decisions with dashboards.
Our Managed Services Approach
Our Managed Services Approach_
Managed Service Packages
Basic
Unlimited tickets
authority of opening P1 tickets with 24x7
Quarterly Business Review
Managed Service for GCP infrastructure
Contact Sales if more than 10 VMs or include k8s and container environment
P1 30 min (7 x 24)
P2 3 hrs (5 x 8)
P3 4 hrs (5 x 8)
P4 8 hrs (5 x 8)
P2 4 hrs (5 x 8)
P3 8 hrs (5 x 8)
P4 12 hrs (5 x 8)
P2 4 hrs (5 x 8)
P3 8 hrs (5 x 8)
P4 12 hrs (5 x 8)
MileLync
Create ticket via Phone call
Advance
Unlimited tickets
authority of opening P1 tickets with 24x7
Quarterly Business Review
Managed Service for GCP infrastructure
Contact Sales if more than 50 VMs or include k8s and container environment
P1 15 min (7 x 24)
P2 2 hrs (5 x 8)
P3 4 hrs (5 x 8)
P4 8 hrs (5 x 8)
P2 4 hrs (5 x 8)
P3 8 hrs (5 x 8)
P4 12 hrs (5 x 8)
P2 4 hrs (5 x 8)
P3 8 hrs (5 x 8)
P4 12 hrs (5 x 8)
MileLync
Create ticket via Phone call
P1 Critical Impact: Service Unusable in Production
P2 High Impact: Service Use Severely Impaired but is available now in Production
P3 Medium Impact: Service Use Partially Impaired in Testing and Development environment
P4 Low Impact: Service Fully Usable but require some consultation or advises
The scope of SLA under GCP only covers infrastructure on GCP and applications developed/deployed on cloud by CloudMile
Support Hours: 9:00AM - 18:00PM (GMT+8)
Support Language: English and Madarin
Get in Touch
Unlock Business Agility with CloudMile
Clients Case Study
