Comprehensive management of your cloud infrastructure

Google Cloud Managed Service

CloudMile is Google Cloud Managed Service Provider

Managed Service Provider_
CloudMile is the leading Google Cloud Premier Partner in Asia

New Challenges for IT Modernization

New Challenges_

CloudMile Managed Service provides a professional cloud management one-stop service platform for your business to consolidate, visualize, and manage the hybrid cloud architecture. Businesses can reduce IT costs, increase the efficiency of monitoring and troubleshooting, experience intelligent alarm, and make data-driven decisions with dashboards.

Managed Services Approach for Google Cloud Platform

CloudMile's cloud hosting service offers a professional all-in-one cloud management platform, allowing businesses to seamlessly integrate and manage hybrid cloud architectures. Companies can reduce IT costs, improve monitoring and troubleshooting efficiency, experience intelligent alerts, and make data-driven decisions using the dashboard

Cloud Architecture Adoption
Cost Management
Security Management
Incident Management
Network Management
Change Request Management
Cloud Managed Service Packages
Basic

Custom Pricing (contact for pricing)

Unlimited Technical Support

Multiple Technology Support Methods

Configuration and Change Management

GCP Operational Health Check

Standard Logging, Monitoring, and Reporting Configuration

Standard Network Management

Standard Security Management

P1 < 1 hrs (7×24)
P2 < 4 hrs (5×8)
P3 < 8 hrs (5×8)
P4 < 8 hrs (5×8)
P1 Hotline*
Advance

Custom Pricing (contact for pricing)

Unlimited Technical Support

Multiple Technology Support Methods

Configuration and Change Management

GCP Operational Health Check

Customized Logging, Monitoring, and Reporting Configuration

Advanced Network Management

Advanced Security Management

P1 < 15 min (7×24)
P2 < 2 hrs (5×8)
P3 < 4 hrs (5×8)
P4 < 8 hrs (5×8)
P1 Hotline*
*Initial Response Time
Critical Impact (P1): Service Unusable in Production
High Impact (P2): Service Use Severely Impaired but is available now in Production
Medium Impact(P3): Service Use Partially Impaired in Testing and Development environment
Low Impact (P4): Service Fully Usable but require some consultation or advises
The scope of SLA under GCP only covers infrastructure on GCP and applications
Business hours: 9:00AM - 6:00PM (UTC+8)
Support Language: Mandarin/ English
P1 Hotline Will Be Provided After P1 Ticket is Raised
Get in Touch

Unlock Business Agility with CloudMile

Clients Case Study

No Matter What Your Business Is, We Know What You Need.