Gen AI Services
Generic Customer Experience
- Conversation is restricted to predefined choices
- Struggles to understand semantic content
- Lacks personalized customer experience
Increase Operational Complexity
- Lacks intuitive search capabilities within the enterprise knowledge base
- Excessive time spent on menial tasks
- Professional knowledge does not translate into commercial value
Lacks innovative value
- The content creation process is excessively lengthy and inefficient
- Manual review processes are error-prone
Unique and Distinct AI Experience
Business Aspect
Leveraging CloudMile’s GenAI solutions, businesses can develop a range of tools and solutions to enhance operational proficiency and customer engagement. These include expert chatbots for domain-specific question-answering, semantic searches linked to knowledge bases for improved knowledge management, and FAQ and product recommendation chatbots to enhance customer experience. Collectively, these innovations contribute to lower costs and higher revenue.
Technical Aspect
- CloudMile offers Google Cloud-certified AI/ML ATP training, which includes four comprehensive full-day courses and a series of hands-on workshops for practical application.
- Building on this foundation, CloudMile has introduced the GenAI Jumpstart Workshop. This workshop utilizes the Vertex AI platform in tandem with the Gemini Large Language Model (LLM) to deliver end-to-end solutions that span generation, search, and system integration. By leveraging AI- driven optimization, the workshop aims to enhance developer efficiency and propel corporate innovation.
CloudMile GenAI Solution
Content Generation
CloudMile offers a diverse range of content generation services designed to elevate your social media marketing, proofreading, news dissemination, and public relations efforts. Our specialized content solutions are crafted to significantly enhance conversion rates, ensuring that every piece of content not only reaches but also resonates with your target audience.
Enterprise Knowledge Management Platform
CloudMile harnesses the power of large language models (LLMs) to revolutionize internal document searches. By enabling natural language queries, our system allows employees to quickly and accurately access essential internal information. This advanced search capability significantly enhances efficiency and data retrieval processes within the organization.
Recommandation Chatbot
CloudMile empowers businesses with recommendation robots that engage users in seamless natural language conversations. By leveraging social data, our technology identifies and suggests the most suitable enterprise products or services tailored to user needs. This approach ensures precise, comprehensive recommendations, enhancing customer satisfaction and decision-making.
Three-Phase Approach to Implementing GenAI Strategy
We focus on building robust AI ecosystems that include cybersecurity, technical support, generative applications, and bespoke training programs. By forging diverse partnerships and capitalizing on our strengths in data and applications, we enhance competitive AI-driven business intelligence across organizations.
Requirement Assessment
Requirement interview
Internal data collection
Enterprise data landscape
External data collection
Model development
大語言模型 Gemini OpenAI-GPT Meta-Llama2
CloudMile 數據管理解決方案
Application deployment
GenAI Solutions
Content Generation
Enterprise Knowledge Management Platform
Recommandation Chatbot
Gen AI Jumpstart Workshop
CloudMile Comprehensive GenAI Workshop
CloudMile provides comprehensive GenAI workshops designed for various proficiency levels.
Level 100
Demonstrate various use cases, understanding how GenAI can be effectively implemented to solve real business challenges and enhance operational efficiency.
Level 200
Provides hands-on experience using the Google Cloud Vertex AI platform. Participants learn to apply the Gemini large language model through direct experimentation and projects.
Level 300
The workshop focuses on developing customized Gen AI solutions, including enhanced chatbot, the finetuning and deploying of open sourced large language models, and mastering LLM-related frameworks like Langchain for automation and extended capabilities.
